Shipping policy

Shipping Policy

Last Updated: [May 20, 2025]

Thank you for shopping with Multiple Viscosity LLC. We strive to provide you with the best service and fastest shipping possible. Please review our shipping policy below.

Order Processing

  • Orders are processed Monday through Friday (excluding holidays).

  • Orders typically ship within 1–3 business days after payment is received and verified.

  • You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (U.S.)

  • We offer standard and expedited shipping options via trusted carriers such as UPS, FedEx, and USPS.

  • Shipping rates are calculated at checkout based on weight, size, and destination.

  • Delivery times vary by shipping method and location, but standard shipping usually arrives within 3–7 business days.

International Shipping

  • At this time, Multiple Viscosity LLC ships to select international destinations.

  • International shipping costs and delivery times are calculated at checkout.

  • Customers are responsible for any applicable customs duties, taxes, or import fees.

Free Shipping Offers

  • From time to time, we may offer free shipping promotions. These offers will be clearly marked and applied automatically at checkout if eligible.

Shipment Tracking

  • Tracking information will be provided via email as soon as your order ships.

  • If you do not receive tracking details within 3 business days, please contact us

Shipping Issues

  • If a package is lost, stolen, or damaged in transit, please contact us immediately so we can assist you with filing a claim.

  • We are not responsible for delays caused by the carrier or incorrect shipping addresses provided at checkout.

Questions?

If you have any questions about your shipment or need to make changes to your order, contact us.